You can use the NPS rating widget to gather feedback for products and services. Recipients can submit responses right inside their mailbox.

In this article we will learn how to setup and configure the NPS widget in your email template.

Step 1:- Click on Templates to open the template editor. 

Step 2:- In the editor, click on Plus button to add NPS rating widget as a new block.

Step 3:- Hover on Widget and Click on More.

Step 4:- Click on NPS Survey Widget. 

NPS rating widget is added to your template. You can customise the design as per your requirements.

How to customise the design of the widget?

Step 1:- Click on the text to edit it. Use the in place text editor to customise the text.

Step 2:- Select the block to see the customisation options in the right menu.

Step 3:- Select the style of the rating box from the right panel. You can choose between coloured and plain variations.

Step 4:- Select the minimum rating of the NPS widget as 0 or 1.

Step 5:- You can turn the help text on or off using the toggle in the right panel. Help text is the text written under extreme values of the NPS widget. 

You can edit the help text using the in place text editor.

Step 6:- Choose the theme of the background card. You can choose amongst light, dark and grey themes.

Step 7:- You can set the background colour of the block from the colour picker.

That's it, you have successfully configured the NPS widget in your email template. 

Did we miss something? Not to worry! ✌️ 

Use the search bar in our Help Center to find quick guides and walkthroughs ✅ 

Feel free to ping us with your query over the Mailmodo chat.

You can also send us your queries at