Help CenterAccount ManagementUser SettingsAdding Custom Sender Emails in Mailmodo

Adding Custom Sender Emails in Mailmodo

Last updated November 18, 2023

What is a sender email?

It's the email address from which your users will receive the emails. They will see it in the from address in their mailboxes.

Adding Custom Sender Emails in Mailmodo

When you sign up for a new Mailmodo account, we automatically add a default sender email to your account. You can use this email to test the platform.

To send your actual campaigns with Mailmodo, you need to add your own custom sender email address. For ex - If your domain is '    ' then the custom sender email address could be ''. 

How to add a new Sender email

Here's a step-by-step guide for setting up your sender email and SMTP in Mailmodo.

Step 1:- On the Mailmodo Dashboard, click on Settings to access Sender Settings. Next, add New Sender. 

Adding Custom Sender Emails in Mailmodo

Step 2: Enter the sender mail address from which you want to send the emails. Next, select the email delivery service (SMTP) you want to use and configure it. 

Mailmodo provides an in-built SMTP to get you started. You just need to verify your domain and you can start sending emails. You can also bring your own SMTP (e.g. AWS SES, Sendgrid etc.) to Mailmodo.

a. Configuring using Mailmodo SMTP

You can enter the desired email and select Mailmodo as the email delivery service(SMTP). The email address will be added. If the domain (the part after the @ in any email address) of the sender email is not verified with Mailmodo, you need to add DNS records.

? Here's a step-by-step guide for   configuring a sender email with Mailmodo SMTP.  

You only need to authorize the domain once, all new emails that use the same domain will be automatically verified.

b. Configuring AWS SES, Sendgrid, and Pepipost SMTPs 

(Only available with Gold and Platinum plans)

If you have been sending emails with another SMTP and would like to continue with that, you can set up the same from Mailmodo. Mailmodo supports AWS SESPepipost and Sendgrid SMTPs which you can select while configuring your sender emails.

? Here are the links to the step-by-step guides to help you configure these SMTPs:

  Setting up AWS SES SMTP  

  Setting up Pepipost SMTP  

  Setting up Sendgrid SMTP  

NOTE: Your sender email should be already configured and ready to send emails (from the SMTP provider) before setting it up in Mailmodo. For verification, we will send an email to check that your email address is properly configured. If any error is detected, then you would not be able to use that sender email (until errors are resolved).

c. Configuring a Custom SMTP

You may also configure your Sender Settings using any SMTPs other than the ones mentioned above. For this first enter your sender ID then choose the 'Custom SMTP' option and click on 'Continue'.

Adding Custom Sender Emails in Mailmodo

To configure a Custom SMTP you will need to enter the SMTP Name, SMTP Username, SMTP Password, Host, and Port details in the next step as shown below.

Adding Custom Sender Emails in Mailmodo

Check   this   link for a detailed guide on setting up Custom SMTP .

And   this   for setting up Google SMTP as a Custom SMTP.

Step 3:- Updating DKIM, DMARC & SPF records

We need to verify that you own the domain of the sender email by setting up certain DNS records. 

? Here's a quick guide for   updating DNS Settings to your domain records  .

Note: If the domain is already configured with Mailmodo or you are using your own SMTP, this step might not be required. You will see what you need to update on the popup screen after adding the sender email.

Step 4:- Whitelisting your domain for AMP approval

All new sender emails must be whitelisted by Google before they can show AMP content. You can start sending emails to your users as soon as your domain or email is verified. AMP content will only be shown after whitelisting. If an AMP email is sent from a non-whitelisted email address, the HTML (fallback) version will be shown.

Once you have configured your SMTP, you will be redirected to the AMP approval form. You can fill the form now (or later). 

Adding Custom Sender Emails in Mailmodo

If you choose to fill it later, you will find the whitelist button in Sender settings.

Adding Custom Sender Emails in Mailmodo

Once this form is filled, an application will be sent requesting Google to whitelist your email address.

The approval process may take up to 7 days, you will get a confirmation email when it's completed. Once the email address has been whitelisted for AMP by Google, you will be able to send out dynamic AMP email campaigns through Mailmodo.

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