Adding Custom Sender Emails in Mailmodo
Last updated November 18, 2023
What is a sender email?
It's the email address from which your users will receive the emails. They will see it in the from address in their mailboxes.
When you sign up for a new Mailmodo account, we automatically add a default sender email to your account. You can use this email to test the platform.
To send your actual campaigns with Mailmodo, you need to add your own custom sender email address. For ex - If your domain is ' www.abc.com ' then the custom sender email address could be 'email@example.com'.
How to add a new Sender email
Here's a step-by-step guide for setting up your sender email and SMTP in Mailmodo.
Step 1:- On the Mailmodo Dashboard, click on Settings to access Sender Settings. Next, add New Sender.
Step 2: Enter the sender mail address from which you want to send the emails. Next, select the email delivery service (SMTP) you want to use and configure it.
Mailmodo provides an in-built SMTP to get you started. You just need to verify your domain and you can start sending emails. You can also bring your own SMTP (e.g. AWS SES, Sendgrid etc.) to Mailmodo.
a. Configuring using Mailmodo SMTP
You can enter the desired email and select Mailmodo as the email delivery service(SMTP). The email address will be added. If the domain (the part after the @ in any email address) of the sender email is not verified with Mailmodo, you need to add DNS records.
? Here's a step-by-step guide for configuring a sender email with Mailmodo SMTP.
You only need to authorize the domain once, all new emails that use the same domain will be automatically verified.
b. Configuring AWS SES, Sendgrid, and Pepipost SMTPs
(Only available with Gold and Platinum plans)
If you have been sending emails with another SMTP and would like to continue with that, you can set up the same from Mailmodo. Mailmodo supports AWS SES, Pepipost and Sendgrid SMTPs which you can select while configuring your sender emails.
? Here are the links to the step-by-step guides to help you configure these SMTPs:
NOTE: Your sender email should be already configured and ready to send emails (from the SMTP provider) before setting it up in Mailmodo. For verification, we will send an email to check that your email address is properly configured. If any error is detected, then you would not be able to use that sender email (until errors are resolved).
c. Configuring a Custom SMTP
You may also configure your Sender Settings using any SMTPs other than the ones mentioned above. For this first enter your sender ID then choose the 'Custom SMTP' option and click on 'Continue'.
To configure a Custom SMTP you will need to enter the SMTP Name, SMTP Username, SMTP Password, Host, and Port details in the next step as shown below.
Check this link for a detailed guide on setting up Custom SMTP .
And this for setting up Google SMTP as a Custom SMTP.
Step 3:- Updating DKIM, DMARC & SPF records
We need to verify that you own the domain of the sender email by setting up certain DNS records.
? Here's a quick guide for updating DNS Settings to your domain records .
Note: If the domain is already configured with Mailmodo or you are using your own SMTP, this step might not be required. You will see what you need to update on the popup screen after adding the sender email.
Step 4:- Whitelisting your domain for AMP approval
All new sender emails must be whitelisted by Google before they can show AMP content. You can start sending emails to your users as soon as your domain or email is verified. AMP content will only be shown after whitelisting. If an AMP email is sent from a non-whitelisted email address, the HTML (fallback) version will be shown.
Once you have configured your SMTP, you will be redirected to the AMP approval form. You can fill the form now (or later).
If you choose to fill it later, you will find the whitelist button in Sender settings.
Once this form is filled, an application will be sent requesting Google to whitelist your email address.
The approval process may take up to 7 days, you will get a confirmation email when it's completed. Once the email address has been whitelisted for AMP by Google, you will be able to send out dynamic AMP email campaigns through Mailmodo.