Adding Custom Sender Emails in Mailmodo
Last updated January 6, 2025
What is a Sender Email?
A sender email is the email address from which your users will receive emails. It appears in the "from" field in their mailboxes.
When you sign up for a new Mailmodo account, a default sender email is automatically added to your account for testing purposes.
To send actual campaigns using Mailmodo, you need to add your own custom sender email address. For example, if your domain is www.abc.com, your custom sender email could be hey@abc.com.
How to Add a New Sender Email
Follow these steps to set up your sender email and SMTP in Mailmodo:
Step 1: Access Sender Settings
- Log in to your Mailmodo Dashboard.
- Go to Settings and open the Sender Settings section.
- Click on Add New Sender to add a new sender email address.
Step 2: Enter and Configure the Sender Email
- Enter the sender email address you wish to use for sending emails.
- Select and configure the email delivery service (SMTP) you want to use.
SMTP Options in Mailmodo:
a. Mailmodo SMTP:
- Select Mailmodo as the email delivery service.
- If the domain (the part after
@in your email address) is not yet verified, you will need to add DNS records. - 👉 Guide: Configuring a Sender Email with Mailmodo SMTP
- Once verified, all future emails from the same domain will be automatically authorized.
- Set up an existing SMTP like AWS SES, Pepipost, or Sendgrid.
- Select the desired SMTP service during configuration.
- 👉 AWS SES Setup Guide | Pepipost Setup Guide | Sendgrid Setup Guide
b. Third-Party SMTPs (Available with Gold and Platinum plans):
Ensure your sender email is pre-configured and ready to send emails via the SMTP provider. If there are verification errors, you won't be able to use the sender email until resolved.
c. Custom SMTP:
- Choose Custom SMTP and provide the required SMTP details:
- SMTP Name
- SMTP Username
- SMTP Password
- Host
- Port
Step 3: Update DKIM, DMARC & SPF Records
To verify that you own the sender email domain, you need to update certain DNS records.
👉 Guide: Updating DNS Settings for Domain Records
If your domain is already configured with Mailmodo or you are using your own SMTP, this step may not be necessary. The required DNS updates will be displayed on the popup screen when adding the sender email.
Step 4: Whitelist Your Domain for AMP Approval
For AMP content to be displayed in your emails, your sender email must be whitelisted by Google.
- After verifying your domain or sender email, you can start sending emails.
- AMP content will only be displayed once your sender email is approved by Google.
- If not approved, the HTML fallback version of your email will be shown.
How to Whitelist Your Domain:
- After SMTP configuration, you’ll be redirected to the AMP Approval Form.
- Complete the form immediately or access it later from the Sender Settings section.
Approval Process:
- Google’s approval process may take up to 7 days.
- You will receive a confirmation email once your sender email is whitelisted.
- After approval, you can send dynamic AMP email campaigns via Mailmodo.
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