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Customer portal

A sender email is the email address from which your users will receive emails. It appears in the 

When you sign up for a new Mailmodo account, a default sender email is automatically added to your account for testing purposes.

To send actual campaigns using Mailmodo, you need to add your own custom sender email address. For example, if your domain is 

Follow these steps to set up your sender email and SMTP in Mailmodo:

Step 2: Enter and Configure the Sender Email

Enter the sender email address you wish to use for sending emails.

Select and configure the email delivery service (SMTP) you want to use.

 in your email address) is not yet verified, you will need to add 

 Guide: Configuring a Sender Email with Mailmodo SMTP 

Once verified, all future emails from the same domain will be automatically authorized.

Select the desired SMTP service during configuration.

b. Third-Party SMTPs (Available with Gold and Platinum plans):

Ensure your sender email is pre-configured and ready to send emails via the SMTP provider. If there are verification errors, you won't be able to use the sender email until resolved.

To verify that you own the sender email domain, you need to update certain DNS records.

 Guide: Updating DNS Settings for Domain Records 

If your domain is already configured with Mailmodo or you are using your own SMTP, this step may not be necessary. The required DNS updates will be displayed on the popup screen when adding the sender email.

Step 4: Whitelist Your Domain for AMP Approval

For AMP content to be displayed in your emails, your sender email must be whitelisted by Google.

After verifying your domain or sender email, you can start sending emails.
 

After SMTP configuration, you’ll be redirected to the 

Complete the form immediately or access it later from the 

Google’s approval process may take up to 

You will receive a confirmation email once your sender email is whitelisted.

After approval, you can send dynamic AMP email campaigns via Mailmodo.

Adding Custom Sender Emails in Mailmodo

In this article we will update the DNS settings to configure Mailmodo SMTP for your domain, with Godaddy's domain service as an example:

 Go to the Settings page and Click on Senders Settings. 

Your contacts would receive emails from the email address you add here.

 Fill out the AMP form to get your domain AMP whitelisted from Google and Yahoo. Without getting this approval, you would not be able to send AMP emails to the contacts. (Here's a 

After filling the AMP form, you would see a dialog box with the DNS settings. These are your DNS records, copy each of them and add them to the DNS management section of your registrar. 

You can check your domain registrar using tools like 

 Once they are added, click on 'Refresh and Verify' to get the Verified status for the records. 

The verified status would mark the ready state of the sender id for sending campaigns. 

In case, your AMP whitelisting is pending, you would only be able to send HTML campaigns till the approval happens. 

 Declare TYPE, Add HOST and its VALUE for every record displayed in the Mailmodo dialog box. You can set the TTL for every record for 1 hour. 

 Complete all the entries exactly as they are in the Mailmodo dialog box. 

 Click on Refresh and Verify to check the verified status of the records in Mailmodo. 

Once all three records get the verified status, the sender id is ready to use for sending campaigns. 

Did we miss something? Not to worry! ✌️
? Use the search bar in our Help Center to find quick guides and walkthroughs.
?  Feel free to ping us with your query over the Mailmodo chat.
?  You can also send us your queries at help@mailmodo.com

How to add DNS Settings to your Domain Records

” icon on the sidebar to go to the Settings section.

General account settings

In what timezone is the data on my campaign listing page displayed?

The campaign listing page displays all your campaigns and provides an aggregated summary in your local timezone. If you use the date filter, the data will also be shown according to your local timezone.

Why do some of my campaigns show timezone information while others don't in my campaign list?

We display timezone information only for campaigns scheduled in a different timezone than your current one. For example, if you're in India, we'll show the timezone for all campaigns scheduled in any other timezone than India e.g. Toronto.

In which timezone is the data on my campaign dashboard displayed?

The campaign dashboard data is shown in the local timezone and includes timezone labelling/text if the campaign is scheduled in a different timezone.

User Settings

Adding Custom Sender Emails in Mailmodo

How to add DNS Settings to your Domain Records

General account settings

Understanding timezone for your campaigns