Why Is Amp Not Rendering?
Last updated October 4, 2024
There are times when AMP email fails to render or doesn't render correctly. This can happen because of multiple reasons:
- Your sender email is not approved- You need to get your sender domain approved before you can start sending out AMP emails. Learn how to get AMP approval on Mailmodo.
- Unsupported email client- AMP is only supported on Gmail, Yahoo (subjected to the region where you are in), Mail.ru and FairEmail. If you are viewing the email on any other email client like Apple mail or Outlook, then HTML fallback would be shown.
- Outdated or Unsupported Browser- If the email recipient’s browser is outdated or they are using a browser which does not support AMP (like Gmail on Microsoft Edge and older version of Edge or Safari), content might not display correctly.
- Recipient settings- If the recipient has turned dynamic emails off in their email client, then AMP will not render. Learn how to enable dynamic emails on Gmail .
- Email size exceeds 200kb- If the AMP email exceeds 200kb, then AMP will not render. If your email exceeds the threshold, then you will see an error under template suggestions .
- Mailbox settings - AMP may not render in Google Workspace mailbox due to firewall setting enabled by IT admin.
- Technical issues - You have used invalid content in the widgets or forms or using Gmail in basic mode.
If your email client shows an invalid AMP message, then contact your customer success manager or reach out to us via the in-app chat to resolve the issue.
💡Additional tips
- If you are testing AMP emails and your sender email has not received AMP approval, use Mailmodo's pre-approved default sender email.
- Alternatively, you can manually enable dynamic emails for your sender id by navigating to settings>dynamic emails. Note that the email must be SPF, DKIM and DMARC authenticated.
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