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Help CenterEmail DeliverabilityEmail DeliverabilityTroubleshooting issues with SPF record addition

Troubleshooting issues with SPF record addition

Last updated December 24, 2023

Troubleshooting issues with the SPF record

There may be a situation where even after adding the requisite   DKIM    DMARC   and   SPF   records, the domain verification fails and an error message similar to this is displayed:

Troubleshooting issues with SPF record addition

Solving this problem requires inspecting the DMARC and SPF records that have been added, and subsequently changing them if incorrect values have been entered.

For troubleshooting DMARC addition related issues, follow

   this guide  

To check the SPF record that has been added to your domain
Troubleshooting issues with SPF record addition

Next, click on the drop-down next to MX Lookup, and you can check for SPF record for your domain:

Troubleshooting issues with SPF record addition

Now, verify the SPF record against it's correct value, which will be based on the ESP (Email Service Provider) you are using. A sample SPF record is shown below:

@ TXT"v=spf1 ~all"
  • Here's a table depicting some popular ESPs and the corresponding value to be added in the include part:
SMTPvalue in the include part

For example, if you are using SendGrid and AWS SES, the record will be:

@ TXT"v=spf1 ~all"


  • If you already have an SPF record or want to allow multiple senders in your policy, you can do that too with include statement. For ex: in the above SPF record, for Outlook, has to be added in the SPF record value.
  • Multiple SPF records are not allowed as they create issues in mail deliverability. You must only add 1 SPF record.
  •   Here   is Mailmodo's definite guide to SPF. Still stuck? Please contact us at     and we will help you out with configuring your SPF record

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