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Help CenterContacts and SegmentBest Practices & FAQsWhat are the pre-built segments and how can they be utilized to segment your contacts?

What are the pre-built segments and how can they be utilized to segment your contacts?

Last updated February 8, 2024

What are Pre-built segments?

  • Pre-built segments are a set of predefined segments provided by default in the segmentation. These segments are often used by most marketers and help you quickly get off on the right foot with your sending strategy
  • For instance, creating a segment of newly registered users on the platform enables you to establish a personalized welcome email series. Likewise, identifying a group of inactive users helps swiftly determine those who have received your emails but failed to engage, making it possible to launch a targeted re-engagement campaign. 
  • The following prebuilt segments are provided by default in the segmentation 
Pre-built segmentDefinition
New contacts (14 days)Contacts created in the last 14 days
Active contacts (30 days)All mailed contacts who have opened at least one email in the last 30 days
Inactive contacts (90 days)All mailed contacts who have not opened any email in the last 90 days
Unmailed contacts (All time)Contacts who have not been sent any email until now
Unmailed contacts (30 days)Contacts who haven't been sent any email in the last 30 days

How to segment your contacts using Pre-built segments?

Step 1: Go to     Contacts     and Click on Create Segment 

What are the pre-built segments and how can they be utilized to segment your contacts?

Step 2: Select the preferred pre-made segment from the default options available

What are the pre-built segments and how can they be utilized to segment your contacts?

 

Step 3: Viola! The Name of the Segment. Contacts belonging to, Segment type, and Conditions will automatically be filled by default, allowing you to Preview Count or Create Segment. Additionally, you can tailor the pre-filled information to fit your specific needs

What are the pre-built segments and how can they be utilized to segment your contacts?
What are the pre-built segments and how can they be utilized to segment your contacts?

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