How to test your journey for different trigger types?
Last updated April 11, 2024
Before sending the journey to your recipients, it's always a good practice to test the journey with your email address or some of your teammates' email addresses. Please note that you'll also be able to test a running or paused journey.
Step 1: After you've configured the journey, click on the Next button on the top right of the journey builder
Step 2: Enter the email address for whom you wish to simulate the journey
Step 3: Customize the delay as per your need in the next step. The delay value entered here will override the actual delay values configured in Wait for time period, Wait till specific time, and Wait for an event while executing the test journeys
Step 4: Change the contact personalization as per your requirement. The value you enter here will reflect in place of the $(personalization_parameter) in the recipient's email address
Step 5: Click on Test Journey and a test journey will execute as configured.
Please check if the journey is executed as expected and make changes if necessary
Test journey behaviour if the trigger is a Form submission trigger
Enter the test data for the form questions and a journey will get triggered if the test data meets the trigger condition configured in the journey.
If the test values entered for form submissions don't meet the criteria set in the form submission trigger, then the test journey will not be triggered
Test journey behavior if the trigger is the Occurrence of an event
Enter the test event data and a journey will get triggered if the test event and its properties meet the trigger condition configured in the journey
If the test event data entered don't meet the criteria set in the occurrence of an event trigger, then the test journey will not be triggered
View the journey path of the test contacts
Go to Check status and click on View status
Testing an already running or paused journey
From Journey Listing Page, click on Test Journey from the overflow menu
From Journey Dashboard as well, click on Test Journey from the overflow menu