How to Preview a Journey?

From Journey Landing Page

  • Select Preview from the overflow menu 


From Journey Dashboard

  • Select Preview from the overflow menu


Understanding Journey Preview

Sample


Triggers


Enrolled

  • The number of contacts enrolled in the journey will be shown on all the triggers

Actions

Send campaign

Sent email

  • The number of emails that were sent.
  • Sent %: Emails Sent / Emails Scheduled

Delivered 

  • The number of emails that were delivered to the recipients.
  • Delivery %: Emails Delivered / Emails Sent

Bounces

  • The number of contacts who did not receive the campaigns due to nonexistent email addresses, recipient's full inbox, or other reasons.
  • Bounce Rate: Bounces / Emails Sent

View detailed send campaign data

  • Click on the Send campaign step to view a detailed data in the right panel


Webhook

Success

  • The number of webhook requests that have received a successful 200 response

Failed

  • The number of webhook requests that have not received a successful response


Add contact to a list, Update contact property, and Exit journey

Completed

  • The number of contacts who have successfully completed the specific step of the journey 


Delays

Wait for time period and Wait till specific time

Waiting

The number of contacts waiting at the specific step of the journey


Completed

The number of contacts who've completed the specific step of the journey


Wait for an event

Yes

The number of contacts who have performed the event


No

The number of contacts who have not performed the event


Waiting 

The number of contacts who are waiting at the event occurrence step of the journey

Conditions


Opened

AMP

The number of contacts opening the interactive AMP email


HTML

The number of contacts opening the standard HTML email

 

No

The number of contacts who did not open the email


Waiting

The number of contacts who are waiting at the specific step of the journey


Yes

The number of contacts who have opened either AMP or HTML email


Clicked and Submitted

Waiting

The number of contacts who are waiting at the specific step of the journey


Contact property, List/Segment membership, and Custom event condition 

Yes

The number of contacts who qualified for the specified condition

 

No

The number of contacts who didn't qualify for the specified condition