What are user properties (also referred to as “contact properties”) and their data types?

  • User properties are additional information about the contacts allowing you to personalize your communication. For example, first name, gender, age, etc

  • User properties can also have a data type associated with them on the basis of the value they hold. For example, age can be of data type number, first_name can be of data type string and any other property can be of data type boolean. 

Please note that we currently support String, Number, and Boolean data types for user properties (with the exception of below mentioned birthday, anniversary_date, created_at, last_open and last_click where we support datetime data type)

Please contact us if you need support for properties with datetime values

What are the default user properties and their data types in Mailmodo?

  • The below-mentioned properties will be made available by default in Mailmodo and their data type is predefined as below

Property Name 

Data type (Preassigned)

Definition

first_name

String

First name of the user

last_name

String

Last name of the user

name

String

Full name of the user

gender

String

Gender of the user

age

Number

Age of the user

birthday

ISO  

Birthdate of the user in ISO format (Can also sent as UNIX timestamp)

phone

String

Primary phone number of the user

address1

String 

Line 1 of the address of the user

address2

String

Line 2 of the address of the user

city

String

Name of the city (or district, village or town) of the user

state

String

State, region or province of the user

country

String

Country of the user

postal_code

String

PIN/ZIP Code of the user

designation

String

Designation of the user, usually related to their position at a specific company. Example: “VP of Engineering”

company

String

Company of the user

industry

String

Industry of the user

description

String

Description of the user

anniversary_date

ISO

Anniversary date of the user in ISO format (Can also sent as UNIX timestamp)

added_at

ISO

The date and time, the user was added to Mailmodo

updated_at

ISO

The date and time of an addition or an update to any of the properties of the user

source

String

The source from which the user was added to Mailmodo (API/CSV/Integration Name/Manual)

created_at

ISO

The date and time the user's account was originally created

last_open

ISO

The date and time of the user's last mail open.

last_click

ISO

The date and time of the user's last mail click.

  • Now, you can send a contact’s created date, last open, and last click date in any system to us via the addToList API making migration to Mailmodo a bit simpler

Please upload the values as true or false for a boolean property  

What are custom user properties in Mailmodo and how will their data types be determined?

  • Any other property that you create apart from the default properties will be custom properties

Via the Dashboard
  • The data type of these properties can be assigned during creation using the dashboard

Via API and Integrations
  • If the property is sent via API or synced via 3rd party integrations, then the data type will be inferred from the value of the first instance of the property 

How to view all the user properties? 

From Contacts 


From Individual Contact Details Page

How to create and update user properties?

Create 

  • Via Dashboard
    • Contact Properties

 

  • Import from CSV

  • Individual Contact Details Page

  • Via Integrations
    • We’ll create a new property for all the new properties we encounter when syncing the contacts with 3rd party integrations

  • Via API
    • We’ll also create a new property when we receive any new properties inside the data object via the addToList API

Update

  • We’ll update the value of all the properties whenever you upload the values for any of the existing properties

  • When you integrate with Shopify, HubSpot, Salesforce, Mixpanel, and Segment.io, we’ll automatically map their contact properties to respective default properties in Mailmodo