Mailmodo 0ff833fb

Mailmodo Support

Stay updated on the status of all your company's support tickets.

Raise a Ticket here

Customer portal

To begin with Mailmodo, the key first step is adding your contacts (aka email recipients) into Mailmodo. Whether you're starting a new or moving from existing system, there are multiple ways for you to add contacts into Mailmodo. 

In case, you are interested in learning the basics of managing contacts in Mailmodo, take a look at our guide on 

Overview of Contact Management and Segmentation

Different ways to import contacts into Mailmodo 

Depending upon your requirements, you can choose among the following options to add contacts into Mailmodo.

If you have a few contacts gathered in scattered lists that you want to upload to the platform, you can easily add them manually on Mailmodo. Just copy and paste up to 50 email addresses at once with a few simple clicks.

It is the easiest way for a user to upload contact into Mailmodo. Users can quickly import a list of people from another system or a group of people via a csv file containing the required contact details. For detailed steps, check out our guide on 

Import contacts from existing system (aka apps)

Mailmodo provides out of box integrations with multiple tools and let customers import contacts from these systems in few simple clicks. You can learn more about the different integration available in Mailmodo from the 

API integration works best when you want to programmatically add data to Mailmodo on a regular basis. For e.g. whenever a user sign ups on your website or a lead being created in your CRM. To learn more, check out our guide on 

Mailchimp is another email marketing platform and if you are planning to switch from Mailchimp to Mailmodo, we provide the perfect way for you to do so. You can integrate your Mailchimp account and import contacts to Mailmodo in a few simple clicks. To learn more, check out our guide on 

how to migrate from Mailchimp to Mailmodo

Signup forms is an effective method to broaden your email marketing outreach and grow your subscribed contact base. With Mailmodo, you can create own sign ups with our no code landing page / pop up forms editor or integrate with 

3rd party landing pages and form tools like Unbounce, Instapage, etc

You can create landing pages on Mailmodo for various purposes, such as webinar registration, event registration, etc. When users enter their data in a form added to the landing page then that data is automatically added and synced in the list of your choice in Mailmodo.

 to find quick guides and walkthroughs. If you have any queries, then reach out to us via the chat icon on the bottom right corner of your screen while using Mailmodo. Or reach out to us at 

An introduction to all the ways of adding or updating contacts

Getting Started With Adding Contacts in Mailmodo

Mailmodo allows you to upload contacts through a CSV file, ensuring a seamless way to build and organize your email audience. Whether you're starting fresh or managing an existing contact list, this guide will walk you through the process while highlighting best practices for organizing your audience with tags.

Add new contacts or update existing ones in bulk.

Organize your audience with additional fields like names, tags, or custom properties.

Ensure better segmentation and personalized targeting for your email campaigns.

Tags are optional but highly recommended for audience segmentation. For example, use tags like 

Avoid duplicate email addresses. Mailmodo automatically skips duplicates during import.

Use headers in the first row to label your columns clearly.

Wait for the file to upload, and review the preview displayed.

: New contacts added to the system will have their subscription status set to 

: Rows with no email address or invalid email addresses will be ignored.

: If a contact already exists in the system, their properties will be updated with the values in the CSV file.

: If duplicate email addresses are present, only one contact will be imported, and the latest values from the CSV will update their properties.

After the upload, match the columns in your CSV file to Mailmodo’s fields:

Any unmatched columns will not be imported, so ensure critical fields like email addresses are mapped correctly.

Tags allow you to organize and target your audience effectively.

If you included a "Tags" column in your CSV, ensure it’s mapped correctly during column mapping.

If not, you can assign tags to all imported contacts manually in the 

Review your import settings and mappings.

The imported list will be available in the 

Best Practices for Managing Your Audience

 Tags help you group and organize contacts for tailored email campaigns. For example:

 Use Mailmodo’s bulk import feature to keep your data fresh and accurate. You can re-import updated CSV files to add new contacts or modify details for existing ones.

Q: What happens if I upload a duplicate email address?

 Mailmodo automatically ignores duplicates during the import process to prevent redundancy.

Q: Can I import custom fields beyond email and name?

Q: Can I update existing contacts with a new CSV file?

 Yes, if the email addresses match existing contacts, their details will be updated.

 No, tags must be assigned during or after the import process.

You’ve successfully imported your contacts into Mailmodo. With your audience organized and tagged, you’re ready to create targeted campaigns that drive engagement and results.

How to import contacts through CSV

How to Import Contacts Using CSV

Signup forms is an effective method to broaden your email marketing outreach and grow your subscribed contact base. With Mailmodo, you can create own signup forms or use 3rd party tools to allow your users to subscribe themselves to your email marketing campaigns. 

In this article, you will learn about different ways of importing contacts to Mailmodo using signup forms. 

Mailmodo provides out of box integration with many landing pages and form tools like Unbounce, Typeform, Instapage, Elementor, and many more. Go to Mailmodo account and checkout 

In case you don't find your desired app listed on the page, you can use 

 to add contacts into Mailmodo or reach out to 

Connect your custom signup forms hosted on your website with Mailmodo using form action URL to automatically add people and activate campaigns upon form submission. This simplifies the process of capturing and responding to leads for you. To learn more, check out the guide on 

how to add contacts through custom forms to Mailmodo

Please note you can use Form Action URL to connect any form hosted on a webpage as long as it 

Forms created using Mailmodo's no code builder

Utilize Mailmodo's no-code page and form builder to create a shareable landing page with embedded forms or exit pop-up forms for your website. Collect new contacts to achieve specific marketing goals, such as increasing your audience by gathering email addresses in exchange for exclusive discount offer. 

Learn how to add sign up form submissions as contacts into Mailmodo

Adding contacts to Mailmodo using sign up forms

Adding contacts to Mailmodo using signup forms

Contacts can be imported in Mailmodo from your software stack via API. Using Mailmodo API, you can add contacts to a list without sending an email. The list will be available at Mailmodo portal so that you can use them for creating segment, sending campaign or triggering journey. 

In this article, we will explain to different APIs available for you to add contacts into Mailmodo. 

To make calls to Mailmodo APIs, you need to first 

To add a single contact into a list in Mailmodo, use 

 end point. Using the API, you can also update the contact properties of existing contact in the platform. 

Once the contact is added to the list, the same can we used for creating segment, sending campaign or triggering journey. To learn more, checkout the API documentation on 

The data type for new contact properties (created via API) will be decided based on the values sent in the data object. Currently, we support Numbers, Booleans, Strings and Dates (in UNIX or ISO 8601) as data type in Mailmodo. 

To add multiple contacts into a list in Mailmodo, use 

 end point. Using the API, you can also update the contact properties of existing contacts in the platform. 

Once the contacts are added to the list, the same can we used for creating segment or sending campaign. To learn more, checkout the API documentation on 

added to a list via batch API cannot be enrolled into a journey

. This API is meant to be used for syncing your data from existing system to Mailmodo. 

Learn how to add contacts into Mailmodo programmatically using API

Adding contacts into Mailmodo via API

Adding contacts via API

Adding a timezone property for a contact in Mailmodo allows you to send your bulk email campaigns based on the recipient's local time. By utilizing this information, you can ensure that your emails are delivered as per the local timezone for each recipient, which helps in increasing chances for better engagement of your campaigns. 

Timezone property is a system property which is already created by default for all contacts. For individual contacts, you will find this property on the left panel in the contact details page. 

By default, this will not have any values. So, to use this property for sending campaigns or segmentation. You need to first add values to this property for your contacts.  

How to add timezone for contacts in Mailmodo?

You can add timezone for your contacts in Mailmodo via API or using a CSV file. In this article, we will focus more on the CSV upload. 

For API, you can send the timezone field in the JSON payload outside data object. To learn more, 

Create a CSV file using any tool and add a column with name as "timezone". The property name is case sensitive so ensure that you add "timezone". 

Mailmodo supports the regional format for timezone values. See the 

list of supported format and values for timezone

. If you upload incorrect value, it will be ignored. 

Upload this CSV in Mailmodo and ensure that your mapping is correct. You can add new contacts as well as update the existing contacts with the same process.

Ensure that your mapping is correct. You can also validate your columns in the preview steps as well. Using the values in the CSV file, Mailmodo will automatically add/update the timezone property with the corresponding values in the CSV for each recipient, based on their timezone information.

Once the upload is successful, your contacts will have the timezone values set.

In case you upload incorrect timezone values, you can always re-upload with the correct timezone values and that will update your contact timezone. Also, if you want to remove timezone values for certain contacts, you can just keep the timezone values empty for those records/email IDs in your CSV.  

 scheduling option to send emails in recipient's local timezone. 

Use Mailmodo’s segmentation capabilities to group recipients based on their timezone. This way, you can create targeted campaigns specifically designed for different regions or time zones.

If you face any problem then reach out to us at 

Using the Timezone property in Mailmodo

How to add timezone property in Mailmodo?

The below values are supported as timezone values in Mailmodo. You can send the below values via API or via CSV upload and the timezone property would be updated accordingly. 

  "Africa/Abidjan",
  "Africa/Algiers",
  "Africa/Bissau",
  "Africa/Cairo",
  "Africa/Casablanca",
  "Africa/Ceuta",
  "Africa/El_Aaiun",
  "Africa/Johannesburg",
  "Africa/Juba",
  "Africa/Khartoum",
  "Africa/Lagos",
  "Africa/Maputo",
  "Africa/Monrovia",
  "Africa/Nairobi",
  "Africa/Ndjamena",
  "Africa/Sao_Tome",
  "Africa/Tripoli",
  "Africa/Tunis",
  "Africa/Windhoek",
  "America/Adak",
  "America/Anchorage",
  "America/Araguaina",
  "America/Argentina/Buenos_Aires",
  "America/Argentina/Catamarca",
  "America/Argentina/Cordoba",
  "America/Argentina/Jujuy",
  "America/Argentina/La_Rioja",
  "America/Argentina/Mendoza",
  "America/Argentina/Rio_Gallegos",
  "America/Argentina/Salta",
  "America/Argentina/San_Juan",
  "America/Argentina/San_Luis",
  "America/Argentina/Tucuman",
  "America/Argentina/Ushuaia",
  "America/Asuncion",
  "America/Bahia",
  "America/Bahia_Banderas",
  "America/Barbados",
  "America/Belem",
  "America/Belize",
  "America/Boa_Vista",
  "America/Bogota",
  "America/Boise",
  "America/Cambridge_Bay",
  "America/Campo_Grande",
  "America/Cancun",
  "America/Caracas",
  "America/Cayenne",
  "America/Chicago",
  "America/Chihuahua",
  "America/Ciudad_Juarez",
  "America/Costa_Rica",
  "America/Cuiaba",
  "America/Danmarkshavn",
  "America/Dawson",
  "America/Dawson_Creek",
  "America/Denver",
  "America/Detroit",
  "America/Edmonton",
  "America/Eirunepe",
  "America/El_Salvador",
  "America/Fort_Nelson",
  "America/Fortaleza",
  "America/Glace_Bay",
  "America/Goose_Bay",
  "America/Grand_Turk",
  "America/Guatemala",
  "America/Guayaquil",
  "America/Guyana",
  "America/Halifax",
  "America/Havana",
  "America/Hermosillo",
  "America/Indiana/Indianapolis",
  "America/Indiana/Knox",
  "America/Indiana/Marengo",
  "America/Indiana/Petersburg",
  "America/Indiana/Tell_City",
  "America/Indiana/Vevay",
  "America/Indiana/Vincennes",
  "America/Indiana/Winamac",
  "America/Inuvik",
  "America/Iqaluit",
  "America/Jamaica",
  "America/Juneau",
  "America/Kentucky/Louisville",
  "America/Kentucky/Monticello",
  "America/La_Paz",
  "America/Lima",
  "America/Los_Angeles",
  "America/Maceio",
  "America/Managua",
  "America/Manaus",
  "America/Martinique",
  "America/Matamoros",
  "America/Mazatlan",
  "America/Menominee",
  "America/Merida",
  "America/Metlakatla",
  "America/Mexico_City",
  "America/Miquelon",
  "America/Moncton",
  "America/Monterrey",
  "America/Montevideo",
  "America/New_York",
  "America/Nome",
  "America/Noronha",
  "America/North_Dakota/Beulah",
  "America/North_Dakota/Center",
  "America/North_Dakota/New_Salem",
  "America/Nuuk",
  "America/Ojinaga",
  "America/Panama",
  "America/Paramaribo",
  "America/Phoenix",
  "America/Port-au-Prince",
  "America/Porto_Velho",
  "America/Puerto_Rico",
  "America/Punta_Arenas",
  "America/Rankin_Inlet",
  "America/Recife",
  "America/Regina",
  "America/Resolute",
  "America/Rio_Branco",
  "America/Santarem",
  "America/Santiago",
  "America/Santo_Domingo",
  "America/Sao_Paulo",
  "America/Scoresbysund",
  "America/Sitka",
  "America/St_Johns",
  "America/Swift_Current",
  "America/Tegucigalpa",
  "America/Thule",
  "America/Tijuana",
  "America/Toronto",
  "America/Vancouver",
  "America/Whitehorse",
  "America/Winnipeg",
  "America/Yakutat",
  "Antarctica/Casey",
  "Antarctica/Davis",
  "Antarctica/Macquarie",
  "Antarctica/Mawson",
  "Antarctica/Palmer",
  "Antarctica/Rothera",
  "Antarctica/Troll",
  "Asia/Almaty",
  "Asia/Amman",
  "Asia/Anadyr",
  "Asia/Aqtau",
  "Asia/Aqtobe",
  "Asia/Ashgabat",
  "Asia/Atyrau",
  "Asia/Baghdad",
  "Asia/Baku",
  "Asia/Bangkok",
  "Asia/Barnaul",
  "Asia/Beirut",
  "Asia/Bishkek",
  "Asia/Chita",
  "Asia/Choibalsan",
  "Asia/Colombo",
  "Asia/Damascus",
  "Asia/Dhaka",
  "Asia/Dili",
  "Asia/Dubai",
  "Asia/Dushanbe",
  "Asia/Famagusta",
  "Asia/Gaza",
  "Asia/Hebron",
  "Asia/Ho_Chi_Minh",
  "Asia/Hong_Kong",
  "Asia/Hovd",
  "Asia/Irkutsk",
  "Asia/Jakarta",
  "Asia/Jayapura",
  "Asia/Jerusalem",
  "Asia/Kabul",
  "Asia/Kamchatka",
  "Asia/Karachi",
  "Asia/Kathmandu",
  "Asia/Khandyga",
  "Asia/Kolkata",
  "Asia/Krasnoyarsk",
  "Asia/Kuching",
  "Asia/Macau",
  "Asia/Magadan",
  "Asia/Makassar",
  "Asia/Manila",
  "Asia/Nicosia",
  "Asia/Novokuznetsk",
  "Asia/Novosibirsk",
  "Asia/Omsk",
  "Asia/Oral",
  "Asia/Pontianak",
  "Asia/Pyongyang",
  "Asia/Qatar",
  "Asia/Qostanay",
  "Asia/Qyzylorda",
  "Asia/Riyadh",
  "Asia/Sakhalin",
  "Asia/Samarkand",
  "Asia/Seoul",
  "Asia/Shanghai",
  "Asia/Singapore",
  "Asia/Srednekolymsk",
  "Asia/Taipei",
  "Asia/Tashkent",
  "Asia/Tbilisi",
  "Asia/Tehran",
  "Asia/Thimphu",
  "Asia/Tokyo",
  "Asia/Tomsk",
  "Asia/Ulaanbaatar",
  "Asia/Urumqi",
  "Asia/Ust-Nera",
  "Asia/Vladivostok",
  "Asia/Yakutsk",
  "Asia/Yangon",
  "Asia/Yekaterinburg",
  "Asia/Yerevan",
  "Atlantic/Azores",
  "Atlantic/Bermuda",
  "Atlantic/Canary",
  "Atlantic/Cape_Verde",
  "Atlantic/Faroe",
  "Atlantic/Madeira",
  "Atlantic/South_Georgia",
  "Atlantic/Stanley",
  "Australia/Adelaide",
  "Australia/Brisbane",
  "Australia/Broken_Hill",
  "Australia/Darwin",
  "Australia/Eucla",
  "Australia/Hobart",
  "Australia/Lindeman",
  "Australia/Lord_Howe",
  "Australia/Melbourne",
  "Australia/Perth",
  "Australia/Sydney",
  "CET",
  "CST6CDT",
  "EET",
  "EST",
  "EST5EDT",
  "Etc/GMT",
  "Etc/GMT+1",
  "Etc/GMT+10",
  "Etc/GMT+11",
  "Etc/GMT+12",
  "Etc/GMT+2",
  "Etc/GMT+3",
  "Etc/GMT+4",
  "Etc/GMT+5",
  "Etc/GMT+6",
  "Etc/GMT+7",
  "Etc/GMT+8",
  "Etc/GMT+9",
  "Etc/GMT-1",
  "Etc/GMT-10",
  "Etc/GMT-11",
  "Etc/GMT-12",
  "Etc/GMT-13",
  "Etc/GMT-14",
  "Etc/GMT-2",
  "Etc/GMT-3",
  "Etc/GMT-4",
  "Etc/GMT-5",
  "Etc/GMT-6",
  "Etc/GMT-7",
  "Etc/GMT-8",
  "Etc/GMT-9",
  "Etc/UTC",
  "Europe/Andorra",
  "Europe/Astrakhan",
  "Europe/Athens",
  "Europe/Belgrade",
  "Europe/Berlin",
  "Europe/Brussels",
  "Europe/Bucharest",
  "Europe/Budapest",
  "Europe/Chisinau",
  "Europe/Dublin",
  "Europe/Gibraltar",
  "Europe/Helsinki",
  "Europe/Istanbul",
  "Europe/Kaliningrad",
  "Europe/Kirov",
  "Europe/Kyiv",
  "Europe/Lisbon",
  "Europe/London",
  "Europe/Madrid",
  "Europe/Malta",
  "Europe/Minsk",
  "Europe/Moscow",
  "Europe/Paris",
  "Europe/Prague",
  "Europe/Riga",
  "Europe/Rome",
  "Europe/Samara",
  "Europe/Saratov",
  "Europe/Simferopol",
  "Europe/Sofia",
  "Europe/Tallinn",
  "Europe/Tirane",
  "Europe/Ulyanovsk",
  "Europe/Vienna",
  "Europe/Vilnius",
  "Europe/Volgograd",
  "Europe/Warsaw",
  "Europe/Zurich",
  "HST",
  "Indian/Chagos",
  "Indian/Maldives",
  "Indian/Mauritius",
  "MET",
  "MST",
  "MST7MDT",
  "PST8PDT",
  "Pacific/Apia",
  "Pacific/Auckland",
  "Pacific/Bougainville",
  "Pacific/Chatham",
  "Pacific/Easter",
  "Pacific/Efate",
  "Pacific/Fakaofo",
  "Pacific/Fiji",
  "Pacific/Galapagos",
  "Pacific/Gambier",
  "Pacific/Guadalcanal",
  "Pacific/Guam",
  "Pacific/Honolulu",
  "Pacific/Kanton",
  "Pacific/Kiritimati",
  "Pacific/Kosrae",
  "Pacific/Kwajalein",
  "Pacific/Marquesas",
  "Pacific/Nauru",
  "Pacific/Niue",
  "Pacific/Norfolk",
  "Pacific/Noumea",
  "Pacific/Pago_Pago",
  "Pacific/Palau",
  "Pacific/Pitcairn",
  "Pacific/Port_Moresby",
  "Pacific/Rarotonga",
  "Pacific/Tahiti",
  "Pacific/Tarawa",
  "Pacific/Tongatapu",
  "WET"

Add your contacts

Getting Started With Adding Contacts in Mailmodo

How to Import Contacts Using CSV

Adding contacts to Mailmodo using signup forms

Adding contacts via API

How to add timezone property in Mailmodo?

Supported timezone format in Mailmodo