Wait till specific time as a delay in the journey
Last updated February 5, 2024
The ‘Wait till specific time’ block will halt the contact in the journey by making them wait for specific time in days or dates before going to the next step.
For example - Use this as a delay when you want to send an email only on Mondays or 1st day of the month or on a specific date of the year (ex - 10/06/2022).
Key steps -
Step 1: Drag and drop the ‘Wait till specific time’ card from the left panel.
Step 2: Connect it to the relevant card in the journey.
Step 3: Click on the ‘Wait till specific time’ card to open the right panel.
Step 4: Select the delay variable (specific time of the day, specific day of the week, specific day of the month, or specific date of the year)
Meaning of each of the delay variables -
- The specific time of the day - It means that the journey would always wait for that specific time of the day (9 am, 12 pm, 4 pm, etc) and then go to the next step at the same time.
- The specific day of the week - It means that the journey would always wait for that or those specific days of the week (9 am on Monday, 11 am on Wednesday, etc) and then go to the next step at the same time.
- The specific day of the month - It means that the journey would always wait for that or those specific days of the month (9 am on the 1st day of the month, 12 pm on the 23rd day of the month, etc) and then go to the next step at the same time.
- Specific date of the year - It means that the journey would always wait for that date of the year (9 am on the 1st of July, 2022 or 4 pm on the 7th of August, 2023, etc) and then go to the next step at the same time.
Step 5: Add respective values to the input field and click on the ‘Save’ button to complete the configuration.
This would mean, that whenever the contact reaches the ‘wait till specific time ’ step in the journey, the journey would exactly wait for the added time or date and then move to the next step. If the step is to send a campaign, it would exactly wait for that time or date to come and then trigger the campaign. For example - If the selected delay is 9 am on Mondays - the journey would wait till 9 am on Monday and trigger the campaign exactly at 9 am on Monday.