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MoEngage integration enables you to use the Mailmodo campaign activity data in MoEngage and the video below provides an overview of the integration and the steps to set it up.

 if you're looking for steps to trigger emails in Mailmodo using MoEngage as an External Trigger

triggering emails in Mailmodo using MoEngage as External Trigger

, by setting up the MoEngage integration, Mailmodo will be able to send the trigger campaign activity data back to MoEngage which can be used to create segments, campaigns, flows, or dashboards in MoEngage in few simple clicks.

Sample use cases include triggering a push notification or SMS campaign in MoEngage for all the users who didn't open or click a particular Mailmodo campaign, or creating a segment of all the users submitting a particular AMP form in Mailmodo. For e.g. in the screenshot below, you can see a reference on how to create segment in MoEngage for open email activity in Mailmodo.

What data is synced between MoEngage and Mailmodo?

Once the integration is enabled, for every campaign triggered from MoEngage, Mailmodo will push the follow set of campaign activity data back to MoEngage as 

For each event, we will send additional properties to help with further categorization and refinement. For e.g. for open event we will send additional information like campaign name, subject line, campaign type, email type, etc. for filtering.

Please note : Mailmodo needs MoEngage customerid (ID) of the email recipients to push the campaign data back to MoEngage as tracked user events. So, you need to ensure that moengage_id property is set in the JSON body while setting up the trigger campaign in MoEngage. For more information, please refer to the Step - 4 of the 

Step by step guide on how to setup MoEngage integration

Step 2: "Click to Authenticate" on the MoEngage card from the

Please select the Rest API Host as per your Dashboard URL. The following table describes the dashboard URL, and the REST API hostname associated with 

Please refer to the red highlighted box below for your Dashboard URL in MoEngage and select the associated Rest API Host from the above table.

 in Mailmodo. To get this information, Go to Settings > APIs in MoEngage.

If you've not generated a key, you need to click on GENERATE KEY and SAVE before using the key. 

You're all set! If MoEngage sends a successful response, you'll see a "

" message and the MoEngage card will move to the 

For testing we'll send a sample event with name "MM Email Opened" with customer_id as "hello@mailmodo.com" to MoEngage. You can verfiy the same in your MoEngage dashboard.

How to access the data sent from Mailmodo in MoEngage?

For creating segments, campaigns, dashboards, or triggering flows in MoEngage using the Mailmodo campaign activity data, click on Create new in MoEngage.

For example for creating a segment, click on 

 and select Has Executed or Has not Executed depending on your requirement. Select the Mailmodo campaign activity event from the 

 dropdown and add conditions as per your requirement. You can optionally filter the segment further using attributes of the event selected. 

 event, you can filter the segment further using the 

The flow will be the same as above for creating a campaign as well, using the Mailmodo campaign activity data. 

I have integrated the MoEngage but I still don't see Mailmodo's campaign activity data in MoEngage?

If you are not seeing Mailmodo's campaign activity syncing back to MoEngage, than it can be because of the following reasons:

For the triggered campaign, you are not sending 

MoEngage API key or APP ID has been changed or deleted. In this case, you will have to reconfigure the integration in Mailmodo

Please note: Mailmodo doesn't sync bulk campaign activity data to MoEngage. Only triggered campaign data is sync to MoEngage. 

Why do I see a mismatch between campaign activity data in Mailmodo and MoEngage?

If you are not seeing mistmatch in the campaign activity data (most likely to click rates) between Mailmodo and MoEngage, than it can be because of the following reasons:

You have AMP elements in your form to which receipient has made submission. In this scenario, you will more clicks in Mailmodo dashboard compared to MoEngage dashboard. 

API call to the MoEngage failed due to unforeseen reason. 

Does Mailmodo update email subscription status in MoEngage for the contacts who unsubscribed from email? 

Whenever recepient unsubscribes from a Mailmodo email campaign triggered from MoEngage, we will update   

) property for the contacts in real time. This value will be updated both when contacts have unsubscribed from all email types or some email types. 

Please note if user resubscribed again using unsubscribe link in email campaign, then we won't be updating the 

 to False. It will continue to remain the same as it was earlier. 

 to find quick guides and walkthroughs. If you have any queries, then reach out to us via the chat icon on the bottom right corner of your screen while using Mailmodo. Or reach out to us at 

Getting started with MoEngage integration

In this article we will explain how you can create an event dashboard on Moengage account.

Step by step guide to create MM events dashboard. 

- Login to your Moengage account and click on 

 Step 2 - Mention name of the dashboard and click "

 to create graphs on the basis of user behavior like sent, open, clicks, etc.  

Step 4: After clicking on behavior analysis you can see all the different events. 

Step 5 - To view the sperate events of Mailmodo search "MM" and you will see a list of only Mailmodo events. 

Select the require event like "MM Email Sent" or "MM Email opened" to add multiple events click on "Add Event" 

To filter the users on the basis of certain conditions like user property or user behavior use 

Graph will be create on the basis of selected events, filters used and behavior options. 

 - Using the same/different filters used under event option, we can also check the campaign performance trends. 
Select property under 

You can see the details once filters are selected. 


In a similar way you can create multiple dashboard keeping different event types (MM Opened , MM Clicked , MM submitted etc.) and other filter like date range, split by.

How to create Mailmodo events dashboard on Moengage

In this article we will see how to send trigger campaigns in Mailmodo from your Marketo CRM account.

How to create a trigger campaign in Mailmodo?

 Go to templates from the vertical menu on the left side. Click on create new template.

 Either select a blank template or a pre-existing template 

 Use the editor to edit the template. Save and rename the template upon completion.  After saving, click on back arrow.

 You will be redirected to the home page. Click on Trigger under Campaigns from the vertical menu on the left. Next, click on Create trigger campaign.

 Select the template you saved before. Click on next.

 Add Subject Line, Pre-header text, From name and Reply to email. Click on next.

 You will be redirected to trigger on events. Select Webhook from the list of platforms. Click on next.

 Review and test your campaign. To test, click on send test campaign->enter email ID->send test email.

Once tested and reviewed, click on enable campaign.

You will be redirected to Campaign page. Select

 -> Click on Copy URL button. We will use this webhook url in Marketo CRM. 

To access this page in future, go to trigger in the vertical menu (left side)->select the campaign-> setup steps

To configure the webhook details in Marketo follow below steps. 

Login to Marketo Account >> Navigate to Integrations >> Webhooks >> New Webhook


Now you can edit webhook details, just click on edit copy the webhook URL and Payload from the Mailmodo and paste it here. 

In a similar way, you can edit to headers as well and click on Save. 

Navigate to Webhook Debugging >> Transfer Data Type >> Flow to map the required data field and configure with the required webhook. 

If you need any further help related to Marketo - Mailmodo integration please feel free to reach out at support@mailmodo.com 