Mailmodo 0ff833fb

Mailmodo Support

Stay updated on the status of all your company's support tickets.

Raise a Ticket here

Customer portal

With Mailmodo, you can easily import contacts by submitting a form through 

A Form Action URL specifies the location where a web form's data will be submitted when the user clicks the "submit" button in the form. 

You can use any form of your choice, what you simply need is the form action URL from Mailmodo. Using the Form Action URL provided by Mailmodo, you can import contacts in real-time without the need for complex programming or custom integration. This feature streamlines your contact management processes and ensures your contact list is always up-to-date.

Step by step guide to Add Contact through Custom Forms

. If New List, then give name for the list, otherwise if Existing List then choose from drop down menu.

: Enter the domain from which the submissions need to be accepted. Submissions from this domain and its subdomains are accepted. 

: If you have a success page address, select 'Yes' and enter the success page address. 

If 'No', then users will be redirected to 

: Copy the url provided by Mailmodo and integrate it with your form. Alternatively, you can share the URL and the steps with the developer using 'Share with developer' option (covered in FAQ). 

Please ensure that the name attribute of one form field is labeled email. Also, ensure that the name of form fields match the corresponding contact properties in Mailmodo.

 : Once, the test submission is done, the status will change to 

. This will map your form fields to contact properties in Mailmodo.

, and check whether the mappings are correct or not. If not, then map the fields in your form to corresponding contact properties in Mailmodo and click 

Viola, now the contacts submitting your form will be imported in Mailmodo. 

Overall, using Custom Forms to import contacts into Mailmodo provides a simple, secure, and efficient method for managing your contacts, and can help streamline your contact management processes. Now, that you have added contacts in Mailmodo, you can easily create a 

How can I prevent bot submission for the signup forms on the website?

There are multiple ways in which you can prevent bot submission for the signup forms on your website as highlighted below:

Option 1 - Implement reCAPTCHA for the form

and integrate the same in your signup forms. 

Option 2 - Add a hidden variable in your signup form

Add a hidden variable input field of type text and name 

 to your signup form on the website. You can copy / paste  the below code inyour form:

Now, whenever the bot submission are made, we are likely to receive some values for the hidden field and such submission will be ignored. 

Is there any alternative way to integrate forms, than the one mentioned above?

 card. The rest of the steps, will be the same as above.

Yes, we can export submissions. To do so, go to your form, and click on 

. On the top right side you will get the option to 

Can we edit a form's 'Accepted Domain' or 'Success page address' once it is created?

 menu against the form and edit the form details like accepted domain and success page ULR. 

It allows you to share the form action URL shown as well as a sample code with your developer(s). You just need to enter their email ids separated by comma. An email will be sent to them.

I made the submission through Custom Form but it is not reflecting as contacts in Mailmodo. What can be the reason?

If you are making submission in Custom Form but they are not reflecting in Mailmodo then it can be due to the following reasons: 

Form is not in Connected state i.e. current state of the form is either submission pending or disconnected. 

Custom Form submission doesn't have a valid email address. 

Custom Form has been edited after initial connection and now fields are not properly mapped in Mailmodo.

URL entered in form is not mapping the endpoint for the form in Mailmodo.

Why is the number of submissions in Custom Forms is not matching the contacts imported count in Mailmodo?

The number of submissions in Custom Form may not match the number of contacts in Mailmodo due to the following reasons:

Duplicate submission with the same email address is made. In such cases, contact properties in Mailmodo are updated with recent submissions. 

Submission didn't have a valid email address.

Custom Form has submission prior to the integration setup -> Mailmodo doesn't sync form submission made prior to the connection.

I have edited the form on the website. How do I change the form mapping in Mailmodo? 

You will need to perform the following steps whenever you want to make changes to your Custom Form:

Click on the three dots on the right hand side.

Until you change the mapping, Mailmodo will continue to add or update contacts as per the mapping done previously. Any mismatch between the submission and mapped field will be ignored. 

Can I use the same Mailmodo webhook endpoint URL in multiple forms? 

It is recommended to create a separate Mailmodo form (aka different endpoint) for each of your form in the wesbite.

Keeping your contact list clean for higher engagement

If you face any problem then reach out to us at 

How to add contacts through forms in Mailmodo?

How to add contacts from my website signup forms in Mailmodo?

ReCAPTCHA is required to distinguish between real users and automated bots. It helps prevent bots from abusing online services, such as creating fake accounts, sending spam, or launching attacks. By solving simple challenges, users prove they are human, enhancing security and ensuring the proper functioning of websites.

: Create a new site for reCAPTCHA v2 with the "I'm not a robot Checkbox" option.

: Enter your domain and accept the reCAPTCHA Terms of Service.

: Complete the setup to get your Site Key and Secret Key.

: Copy the URL provided by Mailmodo and integrate it with your form. Alternatively, you can share the URL and the steps with the developer using 'Share with developer' option.

We are taking WordPress website as an example. You can follow the same steps for your website with some minor changes.

 Go to the Page editor in WordPress. Click on Add Block(+) and choose Custom HTML.

 Input your custom HTML form code in the editor, and then preview the form directly within the editor itself.

<head>
  <script src="https://www.google.com/recaptcha/api.js" async defer></script>
</head>
<body>
  <form id="myForm" action="<--paste your webhook URL here-->" method="post">
    
    <label for="fname">First name:</label><br>
    <input type="text" id="fname" name="fname" value="John" required><br>
    <label for="email">Email:</label><br>
    <input type="text" id="email" name="email" value="test@test.com" required><br><br>
    <div class="g-recaptcha" data-sitekey="<--paste teh Site Key here-->" data-callback="recaptchaCallback"></div>
    <input type="submit" value="Submit">
  </form>
  <script>
    function recaptchaCallback() {
      // This function will be called when reCAPTCHA is successfully completed
      document.getElementById("myForm").submit(); // Submit the form
    }

    document.getElementById("myForm").addEventListener("submit", function(event) {
      var response = grecaptcha.getResponse();

      if (response.length === 0) {
        // If reCAPTCHA is not completed, prevent form submission
        alert("Please complete the reCAPTCHA.");
        event.preventDefault();
      }
    });
  </script>
</body>

 Change the URL present in the “action” attribute with the URL generated in Mailmodo Form.

Open the page in browser and provide a sample submission.

If you don't get a the API Keys then an error will occur.

: Once, the test submission is done, the status will change to 

Voila! You will now receive the submitted form data into Mailmodo.

 to find quick guides and walkthroughs. If you face any problem then reach out to us at 