Mailmodo 0ff833fb

Mailmodo Support

Stay updated on the status of all your company's support tickets.

Raise a Ticket here

Customer portal

A/B testing, also known as split testing, is sending 2 different versions of your email to your sample contacts in the email lists/segments to see which version performs better. The version that receives more engagement is then sent out to the rest of your contacts. You can read more about A/B testing 

In this article, you'll learn how to create an A/B testing campaign in Mailmodo. 

Your A/B test campaigns will be created in a series of steps. You start off with deciding what you want to test e.g. subject line or content and then select your lists/segments. You then set up the criteria to automatically decide which version should be selected as the winner and then you review and send the campaign. 

After selecting the template and entering campaign details, to begin creating your A/B test campaign, click Create A/B test at the bottom of the page

You can select to test any of the variables i.e. subject line or content. If you choose content A/B testing you will be able to select 2 templates - Version A and Version B. While doing content A/B testing, we recommend preparing your template versions in advance so that you can select them easily here.  

Select the segments/lists for your campaign and move to the next step to configure. 

 Decide the winning criteria for your A/B test 

In this step, you configure the sample size of your contacts that will receive your A/B tests, the winning criteria, and the time for which your A/B test should run before deciding the winner automatically. 

You can choose the winning metric as Open rate or Click rate based on your test. In case of a tie, we always select Version A as a fallback winner. 

You can review the campaign details and test the emails in the next step and schedule your A/B test campaign successfully. Once the campaign is scheduled, you will start seeing the A/B test performance and winner for your campaign in the A/B test dashboard.

If you have any queries then reach out to us at 

How to create an A/B test campaign ?

 are transactional emails that can be triggered through different platforms in Mailmodo.

You can configure transactional campaigns for a lot of use cases like:

trigger emails for notifications, order confirmations

 to ensure zero friction while recording form responses. 

increase your orders through AMP-based Abandoned cart campaigns.

Mailmodo's Abandoned Cart widget enables customers to purchase products right inside the emails. 

AMP-based emails can help you boost your ROI, conversion rates and engagement.

You can find the success stories of our clients 

How to Use Trigger Campaigns

 are emails which will be triggered by user actions. For eg. A new user signs up on your platform, they will be sent a welcome email. You can create a journey/workflow on Mailmodo or any other CRM you use. Trigger actions are typically a part of these journeys. 

Triggered emails are an effective tool for you to build a relationship with your customers. They need only be set up once, after which everything is an automated flow. In this article, we will cover the stepwise process of setting up (and testing) a trigger email campaign.  

 option. Preview the header in the above inbox preview. Enter the 

 to set up a trigger campaign on certain actions or events recorded in your platform. Click on 

Review and test your campaign. To test, click on 

For campaigns with personalization, check details of personalized fields.

With your campaign setup all complete, click on 

. This activates the campaign so it will be sent in response to trigger events.   

to complete setting up steps in the trigger app you chose. The campaign will be triggered based on actions or events recorded in your platform.

The other tabs in this window give you an overview of your campaign. Different user activities are recorded and you can track your campaign progress over time.  

You can check our trigger campaign guide for supported platforms 

Our typical sending speed is 20 emails/sec for Mailmodo SMTP and 12 emails/sec for AWS SMTP.

If you face any problem then reach out to us at 

Setup and Test Trigger campaigns

With your email template all ready, how do you get it across to your target audience? Mailmodo offers you extensive options to accomplish this task smoothly. This article takes you through all the steps required to test and set your campaign live.

If you’re still rusty on how to create an email template, try reading 

’ icon on the sidebar. Next, click on ‘

 section. These are the templates you designed and saved using Mailmodo. Click the ‘

 button on the top-right corner (you also have the option to create a new template)

Alternatively, you can also upload an externally designed email template using the 

 button once you have uploaded the template.

 available from the "Add details" step. All the details entered in the campaign will be saved and can be edited at any given time and by any of your team members.

 whom you wish to send the campaign. There are multiple ways you can do so:

You can select a list from the list of contacts you have already uploaded. 

. Here, you can add contacts manually or upload a CSV file. 

 option lets you create a more specific target list based on certain attributes or user activity. 

, you can select one of the triggers from the list of available platforms and enable the campaign. 

 in your template or subject line, a dialogue box will appear.  Fill in the relevant fields to map the personalization.

A preview of your email appears. You have the option to 

. This allows you to check how your campaign appears in an inbox.  

 of the test recipient in the dialogue box that appears. 

fill out the form in the AMP version of the test mail

. Each response is reflected under this feature.

 Once satisfied with your campaign set-up, click on 

You can either send the campaign now, schedule it for later or 

Your campaign is now live. You can track its progress and user responses in the campaign summary that is generated. 

To track your campaign's performance in the future go to campaigns->select relevant campaign.

 to find quick guides and walkthroughs. If you have any queries, then reach out to us via the chat icon on the bottom right corner of your screen while using Mailmodo. Or reach out to us at 

Setup and Send Bulk Campaign

Before you start below are few things that would be helpful:

UTM (Urchin Tracking Module) parameters help track the performance of your campaigns and journeys by providing insights into where your visitors are coming from. By appending UTM parameters to your email and SMS links in Mailmodo, you can analyze conversions and traffic sources in tools like Google Analytics. 

The source of traffic (e.g., Google, Facebook, etc.)

The specific campaign that brought the visitor to your website

What type of content or medium (email, SMS, etc.) was used

You have access to Google Analytics or your preferred analytics tool.

You understand the different UTM parameters (source, medium, campaign, term, and content) and how they map to your campaigns.

How to add UTM parameters in the campaigns

In the campaign setup screen section, toggle on UTM Tracking

By default, Mailmodo appends UTM parameters like:

You can also change the static values by entering the text manually and select the dynamic values from the dropdown. 

Step 3: You can also add custom parameters by clicking on " + Add parameter" 

Here, you can define your own values apart from 

Proceed with editing the content of your campaign and schedule it for delivery.

We automatically append UTM parameters to all links in your campaigns in future once used/enabled for a campaign.

UTM parameters are available for Journeys as well.

The appended parameters are not visible on the platform anywhere as the appending happens at the time of tracking. 

You can send a test campaign or a sample campaign with your internal audience. 

Check the URL in your browser to ensure that your UTM parameters are appended.  

By using UTM parameters, you can gain better insights into your campaigns' performance, helping you make data-driven decisions and optimize your marketing strategy.

Create New Campaign

How to create an A/B test campaign ?

How to Use Trigger Campaigns

Setup and Test Trigger campaigns

Setup and Send Bulk Campaign

How to add UTM tracking to campaigns and journeys