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Help CenterJourneyConditional node in the journeyContact property as a condition in the journey

Contact property as a condition in the journey

Last updated November 18, 2023

Use ‘Contact property’ as the condition to check whether a particular contact property value is equal to the value added in the input field in the running journey 

For example - Use this condition when you want to qualify a contact whose contact property - ‘Billing Plan’ has value as ‘PREMIUM CUSTOMER’ and send a special discount campaign to reward them. 

Key steps -

Step 1: Drag and drop ‘Contact property’ card from the left panel. 

Contact property as a condition in the journey

Step 2: Connect it to the desired card in the journey. 

Contact property as a condition in the journey

Step 3: Click on the ‘Contact property’ card to open the right panel. 

Contact property as a condition in the journey

Step 4: Select the Contact property from the dropdown. 

Contact property as a condition in the journey

Step 5: Add the Contact property value in the input field. 

Contact property as a condition in the journey

Step 6: Click on the ‘Save’ button to complete the configuration. 

Contact property as a condition in the journey

This would mean, whenever contact reaches the ‘Contact property’ condition, it would check for the contact property value equal to the value entered in the journey and qualify contacts into YES and NO routes in the journey.

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