Send Webhook as an action in a journey
Last updated February 17, 2024
Overview:
A webhook allows one application (like Mailmodo) to send real-time data to another application or system whenever a specific event or trigger occurs.
Let’s assume you have created a journey with a trigger like a new user signing up, a payment being made, or a form being filled in your campaign. By adding the webhook block in the journey, as soon as a user signs up or matches the trigger, the webhook is triggered.
This initiates the process of sending a welcome email as soon as a user registers. It ensures that the welcome email is sent in real-time, creating a positive and seamless user experience. Additionally, the webhook can be customized to include specific data or instructions for the welcome email, making it highly personalized for each user.
Pre-requirements:
When creating a webhook, the receiving application must accept POST requests and have an API. In addition, we only support sending HTTPS requests to the default HTTPS port.
How to add a webhook block as an action?
Step 1: Drag and drop the Webhook card from Actions in the left panel.
Step 2: Connect it to the relevant card in the journey as per your requirement
Step 3: Click on the Webhook card which will open a right panel for setting up the Webhook
For setting up the Webhook, you will need to enter the following information:
- Request URL Mailmodo needs a URL to deliver requests to. This means you need to set up a URL accessible from the public web. This is usually done through a backend panel or an API.
- Headers You can customize the headers that are sent along with the HTTP request when the webhook is triggered. The following are some of the examples of customer headers: a. Authentication tokensFor example - Authorization: Bearer your_api_token_here b. Specify the format of the data being sent For example - Content-Type: application/json
- Custom payload a. You can also customize and configure the payload which ensures that the information is relevant, well-structured, and protected, promoting efficient data exchange and integration while accommodating various use cases and versions of the recipient application.{ "user": "John Doe", "email": "johndoe@example.com", "age": 30} b. You can add personalization parameters to the payload by adding the '$' symbol. You can also enter the fallback value for the parameter selected.
How to test a webhook?
- Visit Webhook.site: Go to the Webhook.site website. The URL is usually something like
https://webhook.site/your-unique-identifier. You'll see a screen with a unique URL generated for your testing session. - Copy the Webhook URL: Copy the unique URL provided on the Webhook.site page. This URL is where you'll send your webhook data for testing.
- Add Webhook block in the journey: Go back to your journey builder and add the Webhook block in the journey. Paste the webhook URL in this webhook block and JSON payload if any.
- Test the Journeyof: Click on the “Test journey” button on the top right corner in the journey builder enter the email ID (preferably yours) and start the journey.
- View Webhook Data: Go back to the Webhook.site page in your browser. You should see the details of the webhook request that was sent, including the headers, payload, and any other relevant information.