Mailmodo 0ff833fb

Mailmodo Support

Stay updated on the status of all your company's support tickets.

Raise a Ticket here

Customer portal

In this article, we’ll show you how to invite people to join your Mailmodo account and set up their permissions.

 with multiple email marketing contributors, or a 

 who needs different access for developers and teammates, Mailmodo makes collaboration easy.

You can invite users to your Mailmodo account with specific permissions, all without sharing your login details.

 can add team members and configure their permissions.

To learn more about access levels, read the section below.

There are two types of users you can add to your Mailmodo account:

: Can perform all actions in the account.

: Cannot perform the following actions:
 

You can assign access levels when inviting a user.

The number of team members depends on your plan. You can check the updated limits on the 

   Step 2: Click on “Add Team Member”

Step 3: Enter the team member’s email address and set their permissions

Step 5: The team member will receive an email with an invitation link.

If the invitee’s email is already associated with another Mailmodo account, they will not need to set a new password. They can log in with their existing credentials.

 A team member can be part of multiple Mailmodo accounts and

To change a user’s access level, delete the user and re-invite them with updated permissions

Once cancelled, the invitation link will become invalid.

 (the first registered user) cannot be deleted

Can I see if someone has rejected my invite?

 status until accepted. If the link expires after 

, the invitation can be considered as not accepted.

How to add or delete team members from your account?

Add and Manage Users on Your Mailmodo Account

In this article, we will discuss how you can manage multiple Mailmodo accounts and switch between them with a single login credential.

Imagine you are a marketing agency that operates multiple Mailmodo accounts for your customers or you are a campaign manager who works for different teams in a large organization. It can become frustrating to remember the password for every account you have access to. However, in Mailmodo, you can access multiple accounts using a single login credential and seamlessly switch between them

Operating multiple accounts and switching between them →

To operate multiple Mailmodo accounts using single user credentials you need to first get yourself added as a team member in all the Mailmodo accounts you want access to. So if your email ID is 

 , ask the respective Mailmodo account admins to add you as a team member.



 guide on how to add or delete members from a Mailmodo account

Or, If you are an agency who operates multiple Mailmodo accounts, simply add one of your existing Mailmodo account email to all the other accounts as team member.  

eg If you operate 

 as member in other accounts.

You can also add any active email id to all those accounts as team member and login using that email

If you are adding an email id as team member for the first time you will be asked to set the password and login. However, if your email is already a member of any Mailmodo account or some account exists for that email, you can login using your existing credentials.

In the bottom of navigation bar click on your profile icon.  Once you have access to multiple accounts you will see which account you are currently working and an option to switch. Click on Switch to see available accounts.



Select another Mailmodo account and click on switch to seamlessly to enter it.


Please Note : An account will be shown in the options to switch only after you have accepted the invite by clicking the invitation link and logging into that account. If you have already done this, it might be possible that the access has been revoked.

Is there a limit to the number of accounts I can have access to?

Currently, there is no limit on the number of Mailmodo accounts you can be a member of and have access to. However, while adding a member in Mailmodo the respective plan limit is applicable.

User Management

Add and Manage Users on Your Mailmodo Account

How to switch between multiple Mailmodo accounts