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mailmodo
Knowledge base
Knowledge base
Getting Started
Platform
3
About Mailmodo
Overview of the Platform
Understanding the Dashboard
Configuration
1
Step-by-step Configuration Guide
Editor and Templates
Email Template Editor
6
Using the Editor
How to share email templates in Mailmodo?
How to add phone number as Call to Action(CTA) in template?
How to add email as Call to Action(CTA) in template?
How to add a carousel to your email template?
See all 6 articles
Create and Manage Templates
20
How to use dynamic image feature in your campaign
How to get the Template ID of a Template
Undo/Redo Option in the Template Editor
How to use personalization parameter in your template?
How to use ‘Advanced Configuration’ for forms
See all 20 articles
Saving and Testing Templates
1
Test your template before setting it live
AMP Widgets in Email Templates
12
How to use Live Price Ticker in your Emails?
How to use Star Rating Widget in your template?
How to use Spin the Wheel widget in the editor for your campaigns?
How to use Scored Quiz widget in your email campaign?
Setup Shopify Product Recommendation Campaign
See all 12 articles
Contact Management and Segmentation
Add Your Contacts
18
How to Upload Suppression List in Mailmodo
Import Mixpanel Contacts into Mailmodo
Integromat Integration - Upload Contact IDs in Mailmodo
Importing Contacts in Mailmodo via Pabbly
Adding contacts via API
See all 18 articles
Segment Your Contacts
9
How to segment contacts based on 'User Properties'
How to segment contacts based on 'Campaign Activity'
How to segment contacts based on 'Custom Events'
What are custom events and how to send them to Mailmodo?
What are the filters available for segmentation using custom events?
See all 9 articles
Un-subscription
2
Download suppression list and view unsubscribe count
Unsubscribe (and resubscribe) contacts from email types
Campaign Management
Create a new campaign
11
Trigger Campaigns through WebEngage on Mailmodo
Setup and Test Trigger campaigns
Trigger Campaigns through Lead Squared on Mailmodo
How to create a trigger campaign?
Setup and test your campaign
See all 11 articles
Best Practices
2
Why is my campaign shown aborted?
How to A/B test your subject lines
Promotional
1
Promotional Campaign Dashboard
Transactional
1
Trigger/Transactional Campaign Dashboard
Automation and Journey
Introduction to journeys
3
Getting Started with Journeys
Building and editing the journey
How to re enroll contacts more than once into a Journey?
Triggers in the journey
16
Trigger journeys for specific contacts
Trigger journey when a contact is added to a list
Trigger journey when there’s a change in contact property
Trigger journeys on occurrence of an event
Trigger journey on form submission
See all 16 articles
Edit an existing journey
2
Update templates in an active journey
Update new contact list in active journey
Actions in the journey
4
Send campaign as an action in the journey
Add contact to a list as an action in the journey
Update contact property as an action in the journey
Send webhook as an action in the journey
Delays in the journey
3
Wait for time period as a delay in the journey
Wait till specific time as a delay in the journey
Wait till event to occur as a delay in the journey
Conditions in the journey
6
Opened as Campaign activity condition in the journey
Clicked as Campaign activity condition in the journey
Submitted as Campaign activity condition in the journey
Contact property as a condition in the journey
List/segment membership as a condition in the journey
See all 6 articles
Journey Dashboard
1
Understanding the Journey Dashboard
Email Deliverability
Getting Started
1
What are DKIM, DMARC and SPF, and why are they important?
Choose Your Email Service Providers
1
Signing up on AWS and setting up your domain
Best Practices
8
Registering for AMP
Whitelisting your sender's address to start sending AMP emails
Use Fragmented scheduling for Warm Up Campaigns
Bounce rates higher than 3% and 5%
How to setup Google Postmaster Tool for your domain?
See all 8 articles
Account Management
Billings & Upgrades
3
Payment and Billing
What are email credits in your account ?
Why are my payments due even when I have already added a card?
User Settings
11
General account settings
How to get resubscribed if you got unsubscribed by mistake
How to add or delete team members from your account?
Integrating Google SMTP with Mailmodo
Using Custom SMTP with Mailmodo
See all 11 articles
Reports and Dashboard
Email form responses/submissions
1
Check email form responses/submissions
KPI's
2
Breaking down the KPI's
What are these Campaigns Metrics?
Email clients of recipients
1
View Email Clients of your recipients
Links and Clicks
3
Link Wise Click Tracking
Export click data
Evaluate Link Performance
Integration and APIs
Bring Data Into Mailmodo
1
Integration with Segment CDP
Export Data From Mailmodo
8
How to export campaign level data from the dashboard
Integromat Integration- Exporting Responses from the email sent to users to Google Sheets
Exporting email campaigns data via API
How to export template submissions and create leads in HubSpot from Mailmodo
Integrating Google Sheets with Mailmodo to Export Template Submissions
See all 8 articles
Developer APIs
6
How to get the mmAPI key, template id and campaign id?
API Reference Guide
A Guide to triggering mails in Mailmodo via API
How to get the mmAPI key, form id and campaign id?
How to get the mmAPI key, campaign id and block id?
See all 6 articles
Use Webhooks to Trigger Campaign
2
How to trigger campaigns via Webhooks
Trigger mails via API
Integration With Other Marketing Tools
27
Trigger Journeys in Mailmodo through Integromat
Trigger Journeys in Mailmodo through Zapier
Trigger campaigns through Freshmarketer in Mailmodo
Trigger campaigns through Freshsales in Mailmodo
Trigger campaigns through Intercom in Mailmodo
See all 27 articles
Shopify Integration
13
Setup Shopify Abandoned Cart Journey
Setup Shopify Order Confirmation Campaign
Setup Shopify Reorder Campaign
Setup Shopify Product Review Campaign
Create Shopify Custom App to get the API key and Password
See all 13 articles
What's New
What's New
5
April 2022; New Features in Mailmodo
May 2022; New Features in Mailmodo
June 2022; New Features in Mailmodo
July 2022; New Features in Mailmodo
August 2022; New Features in Mailmodo
