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Knowledge base
Knowledge base
Getting Started
Platform
3
About Mailmodo
Overview of the Platform
Understanding the Dashboard
Configuration
2
Step-by-step Configuration Guide
How to configure product recommendation quiz?
Editor and Templates
Email Template Editor
16
How to use the Editor?
How to share email templates in Mailmodo?
How to add phone number as Call to Action(CTA) in template?
How to add email as Call to Action(CTA) in template?
How to add a carousel to your email template?
See all 16 articles
Create and Manage Templates
20
How to use dynamic image feature in your campaign?
How to Undo and Redo action in the Editor?
How to use personalization parameter in your template?
How to use ‘Advanced Configuration’ for forms
Phone Number Text Input as a Question Type
See all 20 articles
Saving and Testing Templates
3
Test your template before setting it live
Autosave Feature in No-Code Email Editor
How to check the mobile preview of a template?
AMP Widgets in Email Templates
19
How to use Live Price Ticker in your Emails?
How to use Star Rating Widget in your template?
How to use Spin the Wheel widget in the editor for your campaigns?
How to use Scored Quiz widget in your email campaign?
Setup Shopify Product Recommendation Campaign
See all 19 articles
Contact Management and Segmentation
Add Your Contacts
7
Importing Contacts in Mailmodo via Pabbly
Adding contacts via API
Overview of Contact Management and Segmentation
How to import contacts through CSV
An introduction to all the ways of adding or updating contacts
See all 7 articles
Segment Your Contacts
19
How to segment contacts based on 'User Properties'
How to segment contacts based on 'Campaign Activity'
How to segment contacts based on 'Custom Events'
What are custom events and how to send them to Mailmodo?
What are the filters available for segmentation using custom events?
See all 19 articles
Manage Your Contacts
12
Download suppression list and view unsubscribe count
Unsubscribe (and resubscribe) contacts from email types
How to archive contacts in Mailmodo?
Using the Timezone property in Mailmodo
Supported timezone format and values in Mailmodo
See all 12 articles
Campaign Management
Create a new campaign
14
How to create an A/B test campaign ?
Trigger Campaigns through WebEngage on Mailmodo
Setup and Test Trigger campaigns
Trigger Campaigns through Lead Squared on Mailmodo
How to create a trigger campaign?
See all 14 articles
Best Practices
2
Adding goals to your campaigns
Why is my campaign shown aborted?
Promotional
1
Promotional Campaign Dashboard
Transactional
1
Trigger/Transactional Campaign Dashboard
Automation and Journey
Introduction to journeys
5
Getting Started with Journeys
Building and editing the journey
How to re enroll contacts more than once into a Journey?
Adding a goal to your journey
Connect multiple input connectors to a node in a journey
Triggers in the journey
17
Trigger journeys for specific contacts
Trigger journey when a contact is added to a list
Trigger journey when there’s a change in contact property
Trigger journeys on occurrence of an event
Trigger journey on form submission
See all 17 articles
Edit an existing journey
2
Update templates in an active journey
Update new contact list in active journey
Actions in the journey
6
Send campaign as an action in the journey
Add contact to a list as an action in the journey
Update contact property as an action in the journey
Send webhook as an action in the journey
Remove contact from a list as an action in the journey
See all 6 articles
Delays in the journey
3
Wait for time period as a delay in the journey
Wait till specific time as a delay in the journey
Wait till event to occur as a delay in the journey
Conditions in the journey
7
Opened as Campaign activity condition in the journey
Clicked as Campaign activity condition in the journey
Submitted as Campaign activity condition in the journey
Contact property as a condition in the journey
List/segment membership as a condition in the journey
See all 7 articles
Journey Dashboard
1
Understanding the Journey Dashboard
Journey Preview
2
Journey Preview
How to view the journey path for the contacts?
Test Journey
1
How to test a Journey?
Creating Journeys
1
Effortlessly Create Journeys Using Prebuilt Journeys
Email Deliverability
Getting Started
1
What are DKIM, DMARC and SPF, and why are they important?
Choose Your Email Service Providers
1
Signing up on AWS and setting up your domain
Best Practices
11
Registering for AMP
Whitelisting your sender's address to start sending AMP emails
Use Fragmented scheduling for Warm Up Campaigns
Bounce rates higher than 3% and 5%
How to setup Google Postmaster Tool for your domain?
See all 11 articles
Account Management
Billings & Upgrades
4
Payment and Billing
What are email credits in your account ?
How to cancel your plan subscription?
Why are my payments due even when I have already added a card?
User Settings
12
General account settings
How to get resubscribed if you got unsubscribed by mistake
How to add or delete team members from your account?
Integrating Google SMTP with Mailmodo
Using Custom SMTP with Mailmodo
See all 12 articles
Reports and Dashboard
Email form responses/submissions
2
Check email form responses/submissions
How to limit or restrict multiple submission for a widget?
KPI's
2
Breaking down the KPI's
What are these Campaigns Metrics?
Email clients of recipients
1
View Email Clients of your recipients
Links and Clicks
5
Link Wise Click Tracking
Export click data
Evaluate Link Performance
Understanding Email Click Maps in Mailmodo
Why Does Click Map Data Differ From Campaign Dashboard?
Integration and APIs
Bring Data Into Mailmodo
10
Integration with Segment CDP (as Destination)
Getting Started with Mailchimp Integration
Syncing Mixpanel cohorts to Mailmodo
Importing contacts to Mailmodo via Zapier
How to import contacts to Mailmodo via Make?
See all 10 articles
Export Data From Mailmodo
7
How to export campaign level data from the dashboard
Exporting email campaigns data via API
Integrating Google Sheets with Mailmodo to Export Template Submissions
Exporting Template Submissions to your software stack via Zapier
Exporting Mailmodo template submissions to your software stack using Webhook
See all 7 articles
Developer APIs
7
How to get the mmAPI key, template id and campaign id?
API Reference Guide
A Guide to triggering mails in Mailmodo via API
How to get the mmAPI key, form id and campaign id?
How to get the mmAPI key, campaign id and block id?
See all 7 articles
Use Webhooks to Trigger Campaign
2
How to trigger campaigns via Webhooks
Trigger mails via API
Integration With Other Marketing Tools
16
Trigger campaigns through Freshmarketer in Mailmodo
Trigger campaigns through Freshsales in Mailmodo
Trigger campaigns through Intercom in Mailmodo
Trigger Journeys in Mailmodo through Influencerbit
Pabbly Integration with Mailmodo
See all 16 articles
Shopify Integration
12
Setup Shopify Abandoned Cart Journey
Setup Shopify Order Confirmation Campaign
Setup Shopify Reorder Campaign
Setup Shopify Product Review Campaign
Create Shopify Custom App to get the API key and Password
See all 12 articles
Integration with Whop Marketplace
2
How to sync your Whop Marketplace contacts to Mailmodo?
Getting started with Mailmodo via Whop
Salesforce
7
Getting started with Salesforce integration
Step by Step guide to setup Salesforce integration
Importing contact and leads from Salesforce
Syncing List Views and Campaigns from Salesforce to Mailmodo
How to update email subscription status in Salesforce from Mailmodo?
See all 7 articles
HubSpot
8
Getting started with HubSpot Integration
Importing contacts in Mailmodo via HubSpot
How to export template submissions and create leads in HubSpot from Mailmodo
How to trigger emails in Mailmodo through HubSpot
Send Mailmodo's campaign data to HubSpot
See all 8 articles
MoEngage
2
MoEngage Integration Overview
Trigger Campaigns through MoEngage in Mailmodo
CleverTap
2
CleverTap Integration Overview
Trigger Campaigns through CleverTap on Mailmodo
WebEngage
2
WebEngage Integration Overview
Trigger Campaigns through WebEngage in Mailmodo
What's New
What's New
17
August 2023: New Features in Mailmodo
July 2023; New features in Mailmodo
June 2023; What's new in Mailmodo?
May 2023; New Features in Mailmodo
April 2023; New Features in Mailmodo
See all 17 articles
Analytics
Campaign Analytics
2
Campaign Key Metrics
Campaign Performance report
Journey Analytics
0
Contact Analytics
0
