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A suppression list contains email addresses of recipients who have either 

 from your emails, opted out, or marked your emails as 

Send emails only to recipients who want to hear from you.

 to read our definitive guide on Suppression Lists.

Step 1: Go to the Contacts tab on the sidebar.

Step 2: From the dropdown menu, select ‘Import Suppression List’.

Step 3: Upload the Suppression List File.

If the Email Type field is left empty, the contacts will be unsubscribed from all email types. Uploaded emails will be automatically added to the unsubscribe list for the specified email types.

Match the columns in your uploaded file to the correct fields in Mailmodo:
 

Step 5:  After mapping the columns, click on 'Review Import' -> 'Import suppression list'

 will be successfully uploaded to Mailmodo.

Uploading suppression lists helps you maintain your sender reputation and ensures email compliance. It guarantees that your campaigns reach 

, improving your overall email deliverability.

How to Upload Suppression List in Mailmodo

How to download a list of contacts who have unsubscribed from certain email type(s).

How to view un-subscriber count by email type.

Go to contacts from the vertical menu on the left.

Click on the three dots icon besides Add contacts CTA>Download suppression list

You can download a list of contacts who have unsubscribed from individual email types here.

Go to contacts tab from the vertical menu on the left.

Un-subscriber count on contacts dashboard= Number of distinct contacts who have unsubscribed from at least one email type + number of contacts who have unsubscribed from all emails (i.e fully unsubscribed)

You can view the un-subscriber split by email type here

A contact can be unsubscribed from more than one email type(s)

Download suppression list and view unsubscribe count

Your contacts can unsubscribe from email types to make sure they only receive emails they are interested in.

There are three ways a contact can be unsubscribed from an email type-

1. The contact has updated their preferences by clicking on the unsubscribe link in the footer of the email.

2. Contact is unsubscribed from an email type using 

1. To resubscribe contact to email type(s), use 

Go to Contacts> All contacts>Select individual contact whom you want to resubscribe>Click on resubscribe CTA at the bottom of the contact profile page.

Suppression List & Unsubcribed Users

How to Upload Suppression List in Mailmodo

Download suppression list and view unsubscribe count

Unsubscribe (and resubscribe) contacts from email types