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A suppression list contains all the email addresses who have opted out/unsubscribed from your emails or have marked your emails as spam. You make this list to ensure that you do not send emails to such email addresses as doing so might damage your reputation. A suppression list helps maintain the sender’s reputation by ensuring that they send emails to those who want to receive them.

 to read our definitive guide to Suppression List. 

 Upload the CSV file in the dialogue box that appears. 

Add first column for email id and second column for email type

. If the email type field is left empty, then the contact will be unsubscribed from all email types. Uploaded emails will be added to the unsubscribe list for specified email type(s).

 The dialogue box will display the list of email addresses that you just uploaded.

'Review Import' -> 'Import suppression list'

The list of unsubscribed users will be uploaded to Mailmodo. 

How to Upload Suppression List in Mailmodo

How to download a list of contacts who have unsubscribed from certain email type(s).

How to view un-subscriber count by email type.

Go to contacts from the vertical menu on the left.

Click on the three dots icon besides Add contacts CTA>Download suppression list

You can download a list of contacts who have unsubscribed from individual email types here.

Go to contacts tab from the vertical menu on the left.

Un-subscriber count on contacts dashboard= Number of distinct contacts who have unsubscribed from at least one email type + number of contacts who have unsubscribed from all emails (i.e fully unsubscribed)

You can view the un-subscriber split by email type here

A contact can be unsubscribed from more than one email type(s)

Download suppression list and view unsubscribe count

Your contacts can unsubscribe from email types to make sure they only receive emails they are interested in.

There are three ways a contact can be unsubscribed from an email type-

1. The contact has updated their preferences by clicking on the unsubscribe link in the footer of the email.

2. Contact is unsubscribed from an email type using 

1. To resubscribe contact to email type(s), use 

Go to Contacts> All contacts>Select individual contact whom you want to resubscribe>Click on resubscribe CTA at the bottom of the contact profile page.

Suppression List & Unsubcribed Users

How to Upload Suppression List in Mailmodo

Download suppression list and view unsubscribe count

Unsubscribe (and resubscribe) contacts from email types